Where are you located? 

Our shop is located in Weston in the Hunter Valley, New South Wales, Australia.

We share the space with our sister brand - Dragonfly Cakes (a wedding and event cake business) and as such we are not open to the public for walk-ins but you are welcome to make an appointment to come see us there. 

Do you do wholesale? 

Yes we do welcome wholesale enquiries, please fill in the contact form on the website and we will be in contact. 

We also are very interested in collaborations with other businesses - so drop us a line... 

Do you do discounts for bulk purchases? 

Aside from those we offer under a wholesale agreement, instead of discounts for multiple purchases we offer upgrades or free postage options larger orders. 

Is there a minimum number for orders?

Not at all, you can buy 1 or 1000 aprons at a time - you are only limited by what we have in stock (but we can also take pre-orders for larger quantities)

Can I get a logo or name printed on my apron? 

This is something we are hoping to offer very soon, we are in negotiation with a local business to make this available for you (we love it when a small business can support another local small business) - so stay tuned! 

What are the payment methods and how are they safe?

We offer a variety of payment options including secure payments through Paypal, Visa, Mastercard, Shop, Google Pay, Apple Pay & American Express.

Can I change my order once it is placed?

Yes providing the item/s have not yet shipped, please get in contact with us ASAP and we can make the changes with you that way. Once the order is shipped then any changes becomes a return issue. 

What about returns? 

Your happiness is our priority so should you wish to, you have 30 days to return your items from the date your order is received for a full refund of the cost of the items.

Returned items must be in original condition (unused & unwashed) with all tags and the original packaging intact and undamaged. 

Items will be inspected when they arrive and refunds will not be given on any worn, soiled or damaged garments. Please ensure that the items are packaged in the same manner as they were sent out (i.e. packed flat and not scrunched)

When returning an item the cost of the postage is at your own expense, unless the items received are faulty (and if this is the case you need to contact us first to establish this before sending it back). 

What kind of shipping options are available? 

We offer both standard and express postage options using prepaid satchels for our aprons through Australia Post. We are very lucky to be located next door to an Australia Post Outlet so this means we can get your parcels off to you quickly!.

Once your order is shipped we will send you your invoice and tracking number - once the parcels have been scanned they are available for your to track online. 

How long does delivery take? 

For Australian deliveries, Australia Post says that standard postage to metropolitan areas (excluding WA and the NT) is approximately 2-7 business days & express is 2-5 business days - deliveries to regional areas may take a little longer. 

Is your packaging recyclable? 

The swing tags on the aprons are made from cardboard and are recyclable, unfortunately the plastic sleeves holding the aprons and the neck straps are soft plastic and are not recyclable at this time.

The Australia Post pre-paid satchels we use are made from 80% recycled plastic. 

Whilst we know these options are not ideal we will be moving to a more recyclable and sustainable alternative over the coming months. So please give us a little grace period once we launch DFC kit and we promise we will have better options for you, the planet and us very soon!